Shipping policy
Shipping Policy
Free shipping on every order
Every order ships free within the United States. There's no minimum purchase.
Where we ship
We ship to all 50 U.S. states. At this time we do not ship internationally, and orders with a shipping address outside the United States cannot be fulfilled.
Processing time
Orders are processed within [1–3] business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays are processed the next business day.
Delivery time
After your order ships, delivery usually takes [3–7] business days, depending on your location. Delivery to Alaska, Hawaii, and U.S. territories may take longer.
Order tracking
When your order ships, you'll get a confirmation email with a tracking number. Track your package using the link in that email.
Incorrect addresses
Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address entered by the customer. If you notice a mistake, contact us as soon as possible. If your order hasn't shipped yet, we'll do our best to update it.
Lost, stolen, or damaged packages
If your tracking shows your package was delivered but you can't find it, check with neighbors and your local post office first. If your order arrives damaged, email us within [7] days of delivery with photos of the item and packaging, and we'll help make it right.
Delays
Shipping carriers may sometimes have delays outside our control, like weather or holiday volume. We appreciate your patience.
Questions?
Contact us at nfconnect00@gmail.com and we'll be happy to help.
